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Excellent customer service. Easy to schedule and fast follow-up. Abraham is the best finance manager and Patrick is kind and generous. Go see them for your BMW needs.
This is my second time buying a car at this dealership. This last time, we went in looking for an specific car that had just been sold and James was kind enough to go the extra mile and found the perfect car for our daughter. They all are very friendly and have excellent costumer service, highly recommend them!
In my 57 years of buying cars (including Volvo, Porsche, Audi, Lexus and Mercedes), Santa Fe BMW has now set a new standard of excellence. The management, sales and finance individuals were consistently courteous, low key and professional. The dealership provides a customer experience that is friendly and easy (that last part is very important to me). When I convince my wife to replace her 5-year old Mercedes, we’ll be back!
The smoothest and easiest experience I’ve ever had purchasing a car. I started my search online about 1:30pm and was driving my new car by 5pm. My salesman Sam’s customer service was excellent. His presence was even just even keeled. I didn’t feel pressured in any way, it all unfolded organically. I really couldn’t say enough positive things about the whole experience.
It was a very pleasant no hassle experience at Santa Fe BMW. Susan Grabe was extremely knowledgeable and a delight to work with. I have owned many cars but this is my first BMW- what a joy to drive this car.