Santa Fe BMW Reviews & Testimonials
Looking for testimonials and reviews about Santa Fe BMW? View recent reviews and learn what our customers are saying about us, in their own words. Have something to share or want to leave a review for us? Click the link below and let your voice be heard. We appreciate your feedback and patronage.
I have received high quality work at Santa Fe BMW and trust their expertise and integrity. Have been a customer for years.
Excellent service with great communication. You just can’t beat the awesome service. Santa Fe BMW has been great with us ensuring that our vehicle gets serviced and when parts are needed they have them in hand. Overall best experience I’ve ever had. Also thank you Robert for taking care of our vehicle.
Fast courtesy service by a person who listened Extras car wash and vacuum mean a lot
Great service, efficient, great shuttle service, everything explained. Very grateful for Robert in the service department
Service department is very busy and although it has gone though some changes, Trevor is doing an awsome job of managing the department.
Friendly and timely Service Dept Darren and Ken are excellent. I plan to continue visiting.
My purchase couldn’t have been any better. Great professional salesman. Always buy BMWs for reliability. .
The service staff was very polite and professional. Even at the end of the day on Friday afternoon.
Every done in timely fashion, car washed pleasant folks, clean environment need four more words
Amazing team! They helped my son get into a reliable vehicle. Great service and very attentive with our needs, we worked with Damacio mainly.
Our Service Rep, Robert, was amazing. He communicated with us when he said he would and was clear with the repairs and estimates. Robert was pleasant and easy to work with, I hope he is there if I should ever need any service with my car again.
Kendall provided great customer service. She took the time to explain things. I'll recommend
Susan Grab handled our questions and concerns very well. Our order was placed and the vehicle arrived sooner than expected. We are very happy with the vehicle and working with Santa Fe BMW.
The Santa Fe BMW team rivals all top notch BMW dealerships! They took exceptional care of me and helped me to make the perfect choice for me! The process was smooth, fun and financially rewarding.
Awesome employees. Sam, Dave and Brett are awesome. A real motorcycle shop with motorcyclists working there.
JAMES DAY..made this an incredible pleasure..Right from the start we liked him, he knows his business and makes you feel quite at home...Love our Mini and grin all the time while driving our beautiful car...Abraham was a delight as well...Dealership is a 10+
I've been a customer of Santa Fe BMW for 15 years. I've bought two cars there and had them serviced there with no serious disappointments or issues. My current service rep is Robert Corriz. He's the best I've ever had; courteous, competent, and smart.
The best sales and service in New Mexico. Santa Fe BMW Motorcycles is without compare.
Best services and support, My husband and I, have a fantastic time going over the setting for the new car we have purchased. Thank you to all the team members who helped us understand the new electric vehicle.
Service department is efficient and well run. Jeremy went out of his way to make sure I had a positive experience in my vehicle was made serviceable promptly. Phone system and people behind it worked flawlessly. I was in a jam and they got me out.
Alvin was our sales person and was fantastic. Stephen did our paperwork and was also fantastic. Both of them got us in and out. Painless process. We love our mini.
Everyone is extremely helpful, and my personal contacts, Trevor and Jeremy are incredible!! I actually enjoy keeping up with my cars maintenance.
Everyone is cordial and friendly. Service is always high quality. We have been satisfied with our sales person- James.
Robert is courteous and thorough in explaining the neede repairs and estimated costs we can expect.
Sam was simply the best! Let me know what services I needed, and what services recommended. A true professional in every sense.
Excellent service! On time from start to finish. Trevor Espinoza is a true professional and on top of his game!
I was helped by Robert who was extremely helpful with all my questions. Type of guy who probably deserves a raise.
Excellent customer experience!!!! Professional. Helpful. Explanatory. Efficient. Comfortable waiting area. Clean. Robert was beyond the best customer service representative to date!!!!
I am always treated very well. I feel like I am treated as a person not a number as with other dealerships.
The dealership went above and beyond and servicing and repairing my vehicle, also they helped with payment options.
Very professional and friendly. Also very reasonably priced. Comfortable lounge to wait in. Loaner cars available as well.
Everyone was very nice and my needs were addressed. Everything was communicated well and I was happy with the service.
Always very nice and work to accommodate whatever you need. Fast and efficient. One of the best dealerships I have dealt with.
Very attentive, helpful and personable. Susan Grab was always available and answered all our questions
Robert Corriz provided excellent and prompt service. I will request him next time, too. Thanks.
James Day was a great salesman. James was kind and patient. James answered all of my questions. I am happy and satisfied it’s my new car.
Very personal attention. Especially accommodating by taking care of my car immediately. The battery needed replacing so I would have essential transportation. Same day service
I had an issue with my x5 while on a road trip and the service center did a great job of taking care of everything needing to be done and gave excellent advice and customer service. Thank you SF BMW!
Very efficient and friendly,expensive but competent to find problems and resolve them. Keeps customers informed about status of work.
Trever Espinosa, my Service advisor, was great at explaining each service my car needed, provided an estimate of the cost and the time it would take to complete. He kept me informed of the progress. Trevor was knowledgeable, courteous and professional.
Attentive, knowledgeable staff with a thoroughly professional approach to customers (viz. my wife and me).
James, Alex and Patrick were very polite. I probably met others too, everyone was friendly. I don't like pushy and they were informative without being pushy.
It was a very pleasant no hassle experience at Santa Fe BMW. Susan Grabe was extremely knowledgeable and a delight to work with. I have owned many cars but this is my first BMW- what a joy to drive this car.
Ryan is an excellent salesman He. convinced us to buy the x3 instead of the highlander we planned to buy
Parts guys always go above and beyond. Thanks!
This is an exceptionally considerate sales and delivery team. Purchasing can be stressful in the pandemic but this team runs things smoothly and communicates. Given the environment we're all operating in, my car came exceptionally quickly and trade-in proceeded smoothly. Courtesy and a helpful attitude were consistent throughout the process -- from sales to finance to last-minute enhancements such as installing mud mats.
Susan Grab was terrific. There was a minor problem with my certified used car, but Susan and Danny addressed it. I’m grateful, and I love the car.
From the very first interaction with Marisa in sales to driving off the lot, and every step in between, this was by far the best car buying experience I've had. Each person I interacted with was professional, friendly, accommodating and not-pushy. Highly recommended!
Super professional staff (thanks James!) no pressure sales, very knowledgeable
I was traveling from Colorado and on my way down had engine issues. I was taking a weekend trip in the area and needed my car fixed. When I came in, I explained my circumstances to the service manager Jeremy. Normally, Santa Fe BMW does not perform involved maintenance procedures on the weekend, but Jeremy recognized the urgency of my situation and moved mountains to get the service taken care of. Not only was he transparent, but he also was incredibly communicative and caring. Jeremy and his mechanic worked very hard that day to repair the issue and get us ...
Great experience purchasing a Certified BMW X5 from Santa Fe BMW from my home in Windsor CO. Easy process!
The staff is SO professional, so efficient, and so knowledgeable! I found a wonderful pre-owned car there that I’m extremely happy with - and the BMWSantaFe staff helped me to complete the purchase and all paperwork a few hours after I first walked through their door! Great!
I have been wanting an X3 M40i for a while. I finally decided to make it happen and contacted all the local dealership in Denver. All sold out. Shoot. So I then decided I should just reach out to the surrounding states’ dealerships. I reached out to Kansas, New Mexico and Utah. I got auto emails from them all, but I got contacted first by Marisa Garcia who was the most helpful and communicative person I have ever worked with to buy a car. The car was on order on a truck, and her communication keeping me up to ...
Our salesperson, Susan Grab, was excellent to work with. We told her what we were looking for in a new vehicle, and she delivered.
Great experience purchasing car. Marisa was a pleasure to work with!
After deciding to buy out my lease, I had the expertise of client advisor James Day guiding me through the whole process and made me feel comfortable and secure in buying my 1st car. Everyone at Mini that I've encountered, from Dominick, sales manager to Abraham, financial director have been extremely helpful and have gone over the top to making sure I receive the best care!
I came to test drive a MINI Cooper Clubman and ended up buying the vehicle, thanks to the help of a great salesmanship of James Day. He came across as a very honest and caring person with expertise in the product that resulted in his ability to help choosing the best option for me.
Thanks! Great dealing with you guys! Exceptional service -
Great Lease end then purchase experience. Seamless and easy! Thanks Alvin, Danny and Abraham!
Just recently purchased a very clean and well kept 2012 1-series. The whole process was a breeze and James Day, our salesman, was great to work with. We plan on returning to Santa Fe BMW for maintenance and future vehicles purchases simply due to how nice everyone is and their dedication to detail to make sure everything was done to our satisfaction.
Excellent personalized service!
Everyone at BMW is great, especially Susan! My husband recently traded in an older BMW for a newer model and Susan made it so easy. We’d never think of going anywhere else!
Alvin Rael made this the most pleasant car buying experience I could ever imagine! He is knowledgeable, respectful, personable and honest!
We weren't expecting to go home with a new car. However!, we were met with the perfect people who proposed the ideal vehicle and terms. One week later, we're still thrilled. This is our fourth BMW ... third with Santa Fe.
¡¡¡ Kind gentlemen, attentive service, superior deals !!!
Great experience. Incredibly professional and personable.
Santa Fe BMW is an awesome place to buy a car! Thank you for all your help, James! (and Doug for the amazing pie!) - they treat you right (even if you buy a used Lexus)!! Thanks again! I love my new (to me) perfect SUV!
This was one of the best experiences I have ever had buying a car.
Great service department
By far the best dealership I've dealt with. Everyone from sales to service was awesome! I am definitely a returning customer.
Excellent service and very professional. Thank you!!!
Great service department overall! We have never been to a better dealership.
BMW of Santa Fe New Mexico has always done a superb job on every BMW I have owned. They are thorough in whatever needs to be repaired on my car, and the service technicians are pleasant to work with. If you have to wait for your vehicle, the waiting area is comfortable and they always offer a beverage while you wait. I'm happy to say that I've never had a bad experience with Santa Fe BMW Service Technicians nor Sales Rep's.
Service was prompt and professional
Expensive but this time as part of my oil change and cabin filter replacement they gave Dumbo a superior detail! Inside and out he looked fantastic! They even adjusted my clock for daylight savings time!
Reviews & Testimonials | Santa Fe BMW